Deaf Community Resource Website
Deaf Community Resource Website
Deaf Community Resource Website
with Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (nonprofit)
with Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (nonprofit)
In an age where the traffic in Northern Virginia has become a challenge at the best of times, people just want to stay home and turn to their computers. The NVRC website needs to be more engaging, intuitive and far-reaching.
My Deliverables
Heuristic Review
User Interviews
Audience Survey
Information Architecture
Wireframe
Visual Design
Stakeholder Presentation
The Team
The Team
1 Project Manager 2 Product Designers 1 Engineer 1 Graphic Designer
Unique Circumstances
Unique Circumstances
The project timeline was short, allowing for only two weeks of preparation followed by an intensive 24-hour sprint. Throughout this period, we managed to perform a heuristic evaluation, conduct a survey and interviews with community members, supported by an ASL interpreter.
Process
Our primary goal was to create a more welcoming homepage and resolve issues related to confusing navigation and information architecture. While the organization wanted to retain its existing branding, we enpanded it to better represent their diverse offerings and community member types.
Unique Challenges
The project timeline was short, allowing for only two weeks of preparation followed by an intensive 24-hour sprint. Throughout this period, we managed to perform a heuristic evaluation, conduct a survey and interviews with community members, supported by an ASL interpreter.
How might we establish a consistent experience for people ranging from individuals with some hearing loss to caregivers?
The Team
1 Project Manager 2 Product Designers 1 Engineer 1 Graphic Designer
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Main Challenge
The project timeline was short, allowing for only two weeks of preparation followed by an intensive 24-hour sprint. Throughout this period, we managed to perform a heuristic evaluation, conduct a survey and interviews with community members, supported by an ASL interpreter.
My Deliverables
Heuristic Review
User Interviews
Audience Survey
Information Architecture
Wireframe
Visual Design
Stakeholder Presentation
Solution
Our primary goal was to create a more welcoming homepage and resolve issues related to confusing navigation and information architecture. While the organization wanted to retain its existing branding, we enpanded it to better represent their diverse offerings and community member types.
Main Goal
In an age where the traffic in Northern Virginia has become a challenge at the best of times, people just want to stay home and turn to their computers. The NVRC website needs to be more engaging, intuitive and far-reaching.
Solution
Our primary goal was to create a more welcoming homepage and resolve issues related to confusing navigation and information architecture. While the organization wanted to retain its existing branding, we enpanded it to better represent their diverse offerings and community member types.
How might we establish a consistent experience for people ranging from individuals with some hearing loss to caregivers?
How might we establish a consistent experience for a diverse range of people.
Process
The line illustrates this project's actual process, while the circles depict the standard chronological product design process.
The line illustrates this project's actual process, while the circles depict the standard chronological product design process. →
© Erica Lester. All Right Reserved.
© Erica Lester. All Right Reserved.